Shipping Information

Return & Refund Policy for Digital Books

 

1. Introduction

This policy outlines the terms and conditions for returns and refunds of digital books purchased on our website. Due to the nature of digital products, our policy is stricter than those for physical products.

 

2. Non-Returnable Products

• Due to the ability to immediately access and copy digital content, all digital book sales are final.

• We are unable to offer returns or refunds for digital books once they have been downloaded.

 

3. Exceptions (Optional)

• We may consider offering a refund or store credit in exceptional circumstances, such as:

  • Accidental duplicate purchase of the same book.

  • Major malfunction of the downloaded file that prevents the book from being read.

 

4. Refund Process (Optional)

• If you believe you qualify for an exception under section 3, please contact our customer support team within [Number] days of your purchase.

• You will need to provide your order number and a brief explanation of the issue.

• Our customer support team will review your request and respond within [Number] business days.

• If your request is approved, we will issue a refund to your original payment method or provide store credit to your account.

 

5. Contact Us

For any questions regarding our Return & Refund Policy, please contact our customer support team at [ebookshopamerica@gmail.com]

6. Disclaimer

We reserve the right to modify this policy at any time without prior notice. The latest version of the policy will be available on our website.

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Return and Reimbursement Policy

• Paperback

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At Library Digital Pantheon, we are dedicated to ensuring your complete satisfaction with our products. If you need to return a paperback book, please follow the guidelines outlined below:

1. Return Window: You may return the paperback book within 3 days of receiving your order. To initiate a return, please contact our customer service team for instructions.

2. Return Shipping Costs: The cost of return shipping is the responsibility of the customer. Please ensure that the item is securely packaged to avoid damage during transit.

3. Condition of Returned Items: To be eligible for a refund, the returned book must be in its original condition, including any packaging and promotional materials. We reserve the right to refuse a refund if the item is returned in a damaged or unsellable condition.

4. Processing of Refunds: Once we receive and inspect the returned book, we will process your refund within 7 business days. The refund will be issued to the original payment method used at the time of purchase.

5. Non-Refundable Items: Please note that certain items, such as those that are damaged or not in their original condition, may not be eligible for a refund.

6. Questions and Assistance: If you have any questions about our return and reimbursement policy or need assistance with your return, please do not hesitate to contact our customer service team. We are here to help and ensure a smooth return process.

Thank you for shopping with Library Digital Pantheon!

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Shipping info Paperback

• Paperback

 

At Library Digital Pantheon, we are dedicated to delivering your paperback books as quickly and efficiently as possible. Please review our shipping policy below:

1. Shipping Costs: We offer free shipping on all paperback book orders. There are no additional shipping charges at checkout.

2. Delivery Times: Delivery times vary based on your location and range from 7 to 15 business days. Business days are Monday through Friday, excluding public holidays. Please note that delivery times are estimated and may be affected by factors such as shipping carrier delays or customs processing.

3. Global Shipping: We proudly offer global shipping and deliver to any country around the world. Regardless of your location, you can enjoy our products delivered straight to your doorstep.

4. Order Processing: Once your order is placed, we will process and dispatch it within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.

5. Shipping Carrier: We utilize various reputable shipping carriers to ensure timely and secure delivery of your order. The choice of carrier may vary depending on your location and other logistical considerations.

6. Address Accuracy: Please ensure that the shipping address provided at checkout is accurate and complete. Library Digital Pantheon is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

7. Shipping Delays: While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may impact delivery. We appreciate your understanding and patience in such cases.

8. Contact Us: If you have any questions or concerns regarding your shipment, or if you encounter any issues with delivery, please contact our customer service team. We are here to assist you and resolve any concerns you may have.

Thank you for choosing Library Digital Pantheon. We look forward to delivering your paperback books to you!

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